How can I get into Project Access of Durham County?
You must have an established primary care provider at the Lincoln Community Health Center or one of Lincoln's community clinics who refers you to Project Access for a specific specialty care need. If you have a medical problem, make sure to talk to your health care provider about it. If you do not have a health care provider who you see regularly, please click here to find a low-cost clinic in Durham:
What services does Project Access of Durham County provide?
PADC provides eligible persons with needed specialty medical care. Durham's local physicians and their practices, along with local hospitals and diagnostic services, volunteer their time and resources to this program. If a primary care physician identifies someone who needs specialty care, PADC will help identify a local volunteer physician to help that person. This medical care, along with any needed lab or radiology tests, will be provided at no cost to that person.
Does Project Access of Durham County provide medications?
Patients enrolled in Project Access are able to access many prescription medications at low cost through Lincoln Community Health Center's pharmacy. If a person enrolled in PADC needs a medication that Lincoln does not carry at their pharmacy, PADC will try to help find that medication at low cost through other means.
Do Emergency Rooms participate in Project Access?
No. Emergency Room visits will not be covered by Project Access of Durham County. In the event of a medical emergency, the Emergency Room should be used regardless of insurance status. If it is not a medical emergency please call your primary care provider or go to Lincoln Community Health Center for urgent care.
How does Project Access of Durham County work?
PADC works with a network of volunteer physicians to get appointments for people who are enrolled in our program. Enrollees may not schedule their own initial appointments with specialists. Contact PADC if you have any questions or problems at (919) 470-7262.
How long is someone covered under Project Access of Durham County?
A person is covered by PADC for a period of one year from the date of their enrollment unless his/her insurance or financial status changes. If an enrollee still needs specialty medical care after one year, and continues to qualify,recertification may be requested.
Is Project Access of Durham County a type of health insurance?
No. PADC is not health insurance. It is a short-term program that can help with some specialty medical care that a primary care physician has identified as a need. We cannot assure that this program will be available in the future, nor that we will have enough physicians to meet all of the needs of our patients. We have a limited number of volunteer physicians.
Can Project Access of Durham County cover medical bills?
No. PADC does not pay bills from before a person is enrolled in the PADC program, or for any medical care not authorized by PADC or received outside of a membership eligibility period. PADC will only cover specialty medical care appointments, hospitalizations, and tests that a primary care physician or assigned PADC specialty care physician identifies as necessary after you have been registered in the program.
I received a bill from a service that I got through Project Access of Durham County. What do I do with it?
Contact the PADC office at (919) 470-7262 and we will help figure out what to do with the bill. Do NOT ignore the bill, and do not pay it without speaking with PADC first.
What is my responsibility as a Project Access of Durham County patient?
The most important responsibility you have as a PADC patient is to understand that the services PADC physicians provide are voluntary. Therefore, when you visit one of our physicians, please arrive on time with whatever paperwork or medications you are asked to bring with you. Please be respectful of the physician and their staff and consider thanking them.